Our Privacy Policy


Personal Information We May Collect

“Personal Information” means any information relating to an identified or identifiable individual. Examples of Personal Information include: name, email address, IP address, personal account number and phone number. We may collect the following Personal Information:

  • Transaction information, such as personal account number, the merchant’s name and location, the date and the total amount of transaction, and other information provided by financial institutions or merchants when we act on their behalf.
  • Product and service information, such as registration and payment information, and program-specific information, when you request products or services directly from us, or participate in marketing programs.
  • Website, device and mobile app usage, and similar information collected via automated means, such as cookies and similar technologies.
  • Job applications and related information when you apply for a job with us.
  • Business contact information when you work for one of our business partners.
  • How We May Use Your Personal Information

    We May Use Your Personal Information to:

  • Process your payment transactions.
  • Protect against and prevent fraud, and other legal or information security risks.
  • Provide and communicate with you about products and services offered by Mastercard, financial institutions, merchants and partners.
  • Provide you with personalized services and recommendations.
  • Operate, evaluate and improve our business, including anonymization and analytics.
  • Process your job application.

    Serve other purposes for which we provide specific notice at the time of collection, and as otherwise authorized or required by law. We will only use your Personal Information with your consent; as necessary to provide you with products and services; to comply with a legal obligation; or when there is a legitimate and overriding interest that necessitates the use.

    How We Share Your Personal Information

    We May Share Personal Information with:

  • Service providers acting on our behalf.
  • Other participants in the payment ecosystem, including financial institutions, and merchants.
  • Third parties for fraud monitoring and prevention purposes, or other purposes required by law.
  • Third parties whose feature you use in connection with our products and services or with your consent.
  • Other entities as required under applicable law or in the event of a sale or transfer of our business or assets.
  • Your Rights and Choices

    Depending on your country, you may have the right or choice to:

  • Opt out of some collection or uses of your Personal Information, including the use of cookies and similar technologies, the use of your Personal Information for marketing purposes, and the anonymization of your Personal Information for data analyses.
  • Access your Personal Information, rectify it, restrict or object to its processing, or request its deletion.
  • Receive the Personal Information you provided to us to transmit it to another company.
  • Withdraw any consent provided.
  • Where applicable, lodge a complaint with your supervisory authority.
  • Data Transfers

    We may transfer your Personal Information to different countries which may not have the same data protection laws as the country in which you initially provided the information, but we will protect your Personal Information in accordance with this Privacy Notice, or as otherwise disclosed to you.

    If you are located in the EEA, we will process your Personal Information in accordance with our Binding Corporate Rules and other data transfer mechanisms.

    How We Protect Your Personal Information

    We maintain appropriate security safeguards to protect your Personal Information and only retain it for a limited period of time.

    Features and Links to Other Websites

    You may choose to use certain features for which we partner with other entities that operate independently from Whistling, such as social media and third-party websites. We are not responsible for the content, your use of, nor the privacy practices of those websites.

    Updates to This Global Privacy Notice

    This Privacy Notice may be updated periodically to reflect changes in our privacy practices.

    Terms & Conditions

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Return, Refund & Cancellation Policy

    If you are not entirely satisfied with your purchase, we're here to help.


    We do not provide return & refund policy, however if the order is cancelled within a day's time subject to product not dispatched we will refund your payments. Refund will be processed through same mode within 10 working days.

    We makes best possible efforts to provide quality products and services. All models undergo quality checks and required tests to ensure: efficiency, electrical safety & reliability.


    Once we receive your email on info@biocipher.in for cancellation and refund, we will scrutinize and evaluate the transaction. After approval refund will initiate.

    You will receive the credit within a certain amount of days, depending on your card issuer's policies.

    Refunds will be issue to the same payment method which were used at the time of purchase.

    If the standard time-frame as mentioned above has passed and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information.

    If you have any questions about our Returns and Refunds Policy, please contact us by email at: info@biocipher.in or call us on 0124-4111171

    How to Contact Us

    If there are any questions regarding this privacy policy you may contact us using the Contact Us page.

    By purchasing and using the Services, you (the purchaser or end user) agree to accept, without modification, the following terms and conditions, which Whistling may, at its sole discretion and for any reason, modify, supplement or amend. If you do not agree to these Terms and Conditions then do not purchase or use the services.